At jliaa, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains what personal data we collect from Filipino players, why we collect it, how we use and protect it, and what rights you have over your own information.
Your Privacy Matters: jliaa is committed to protecting the personal data of all registered players and visitors. This Privacy Policy is written in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. By using the jliaa platform, you consent to the data practices described in this Policy.
This Privacy Policy applies to all personal data collected by jliaa through its website, mobile platform, customer support channels, and any other services offered under the jliaa brand (collectively, the "Platform"). It applies to all registered players, prospective players, and visitors to the jliaa website, regardless of whether they are located in Metro Manila, Cebu, Davao, or anywhere else in the Philippines.
jliaa acts as the data controller for all personal data collected through the Platform. This means jliaa determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable data protection laws, including the Philippine Data Privacy Act of 2012.
This Policy should be read alongside jliaa's Terms and Conditions and Responsible Gaming Policy, both of which are available on this website. Capitalised terms used but not defined in this Policy have the meanings given to them in the Terms and Conditions.
jliaa collects the following categories of personal data from players and platform visitors:
| Category | Examples | Required for Account? |
|---|---|---|
| Identity & Contact | Name, DOB, mobile number, email | Yes |
| Financial | GCash number, bank account, transaction history | Yes (for deposits/withdrawals) |
| Technical & Usage | IP address, device info, session logs | Automatic |
| Gaming Activity | Game history, bet amounts, bonus usage | Automatic |
| Communications | Support chat transcripts, feedback | When you contact us |
jliaa collects personal data through the following means:
jliaa does not purchase personal data from data brokers or third-party marketing lists. All personal data collected by jliaa is obtained directly from you or from service providers acting on jliaa's behalf for specific, disclosed purposes.
jliaa processes your personal data for the following purposes:
Under the Philippine Data Privacy Act of 2012, jliaa processes your personal data on the following legal bases:
jliaa does not sell, rent, or trade your personal data to third parties for their own marketing purposes. jliaa may share your personal data with the following categories of recipients, strictly for the purposes described in this Policy:
All third parties with whom jliaa shares personal data are required to process that data in accordance with applicable data protection laws and jliaa's data processing requirements. jliaa does not permit third-party service providers to use your personal data for their own purposes.
jliaa retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general rule, jliaa retains account data and transaction records for a minimum of five (5) years following the closure of your account, in compliance with Philippine anti-money laundering regulations. Gaming activity data is retained for a minimum of three (3) years. Technical and usage data is typically retained for twelve (12) months.
Where jliaa has processed your data on the basis of your consent (e.g., for marketing communications), jliaa will retain that data until you withdraw your consent or for a maximum of three (3) years from the date of your last interaction with jliaa, whichever is earlier.
After the applicable retention period, jliaa will securely delete or anonymise your personal data so that it can no longer be associated with you as an individual. Anonymised data may be retained indefinitely for statistical and analytical purposes.
jliaa implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While jliaa takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your jliaa login credentials and for ensuring that your device is adequately protected against unauthorised access.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jliaa will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Philippine Data Privacy Act of 2012.
jliaa uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files placed on your device when you visit the jliaa website. They allow jliaa to recognise your device, remember your preferences, and analyse how the Platform is used.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the jliaa Platform. Strictly necessary cookies cannot be disabled as they are essential for the Platform to operate.
By continuing to use the jliaa Platform after being presented with our cookie notice, you consent to the use of functional and analytics cookies. Marketing cookies require your explicit opt-in consent, which you can manage through your account preferences at any time.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jliaa:
To exercise any of the above rights, please contact jliaa's data privacy team at [email protected]. jliaa will respond to all verified data rights requests within thirty (30) days of receipt. In complex cases, jliaa may extend this period by a further thirty (30) days, in which case you will be notified of the extension and the reason for it.
Identity Verification: For the protection of all players, jliaa is required to verify your identity before processing any data rights request. You may be asked to provide a copy of a valid Philippine government-issued ID before your request is actioned.
The jliaa Platform is strictly intended for individuals who are 21 years of age or older. jliaa does not knowingly collect personal data from persons under the age of 21. Age verification is conducted as part of the account registration and KYC process to enforce this requirement.
If jliaa becomes aware that personal data has been collected from a person under the age of 21, jliaa will immediately suspend the relevant account, delete the personal data collected, and return any funds deposited to the originating payment source. If you believe that a minor has registered on the jliaa Platform, please contact jliaa support immediately at [email protected].
jliaa's primary data processing infrastructure is located within the Philippines. In certain circumstances, personal data may be transferred to and processed in countries outside the Philippines, for example where jliaa uses cloud infrastructure providers or KYC verification services with operations in other jurisdictions.
Where personal data is transferred outside the Philippines, jliaa ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act of 2012. These safeguards may include data processing agreements incorporating standard contractual clauses approved by the National Privacy Commission, or transfers to countries that have been assessed as providing an adequate level of data protection.
jliaa reserves the right to update or modify this Privacy Policy at any time. Where changes are material, jliaa will notify registered players via email or an in-platform notification prior to the changes taking effect. The date of the most recent revision is displayed at the top of this page.
Your continued use of the jliaa Platform after any update to this Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the updated Policy, you must stop using the Platform and may request account closure by contacting customer support.
If you have any questions, concerns, or requests relating to this Privacy Policy or jliaa's data processing practices, please contact our Data Privacy Officer:
jliaa Data Privacy Officer
Email: [email protected]
Available: Monday to Sunday, 8:00 AM – 12:00 AM PHT
For complaints about jliaa's data privacy practices, you may also contact the National Privacy Commission (NPC) of the Philippines.
For general platform support, visit our FAQ page. For information about your rights as a player, visit our Terms & Conditions page.
Six pillars of data privacy that every jliaa player benefits from
Every connection between your device and jliaa is protected by bank-grade 256-bit SSL encryption. Your personal details, GCash transactions, and gaming data are never transmitted in plain text.
jliaa never sells, rents, or trades your personal data to third-party marketers. Your information is used solely to operate your account, process payments, and keep the platform secure.
jliaa operates in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173). Our Data Privacy Officer oversees all data processing activities and handles player rights requests.
jliaa collects only the personal data that is strictly necessary to provide our services and comply with legal obligations. We do not collect data speculatively or beyond what is needed.
Access, correct, or delete your data at any time. jliaa responds to all verified data rights requests within 30 days. Filipino players have full rights under RA 10173 and jliaa honours every one of them.
In the unlikely event of a data breach, jliaa will notify the National Privacy Commission and affected players promptly, in full compliance with Philippine data breach notification requirements.
Your data is safe, your privacy is protected, and your rights are respected. Join the jliaa community and enjoy slots, bingo, live casino, and more — knowing your personal information is in good hands. Must be 21 years or older to register.
For players 21 years and older only. Please gamble responsibly. jliaa supports responsible gaming.